FREE AUSTRALIA SHIPPING ON ALL ORDERS OVER $150
Frequently Asked Questions
Got questions? We’ve got answers. From fit and fabric to care and performance, this is where you get the straight-up info no fluff, no guesswork. If you’re putting the gear to the test, you deserve to know exactly what you’re working with.
We accept Visa, MasterCard, American Express, PayPal and AfterPay (for Australian orders only). When selecting PayPal at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will return to our website for your order confirmation.
Orders placed by AfterPay are subject to their terms and conditions.
At SA1NT, your personal online security is important to us. We use the latest SSL encryption technology to protect any information you input from interception by outside parties. All orders are processed through a secure checkout system provided by Stripe, PayPal and AfterPay. SA1NT is committed to maintaining the highest levels of security and protection against fraud with the latest security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.
All orders are shipped from Melbourne Australia and all prices are inclusive Australian GST.
International/NZ orders, duties are payable by the purchaser.
Once you've placed your order, we are unable to make any changes, additions, cancellations or amendments. Our systems are automated and changes may cause delays or mix-ups in the preparation of your order. We highly suggest that you review your cart before checking out.
If your order has already been processed or shipped and you wish to return or exchange an item, please fill out the 'contact us form' here to request for a Return Authorisation for the products you do not wish to keep once you receive your order.
We have a 30-day returns policy upon receipt of order subject to the following terms and conditions:
+ Item(s) must be unworn and still bearing the original label and in its original purchase condition.
+ Item(s) purchased as a set or free gift with purchase must be returned as a set.
+ Item(s) marked as "final sale" are only eligible for store credit or exchanges, unless the item(s) are faulty.
+ Shipping cost associated with the return of the item(s) will not be covered by SA1NT unless free returns are eligible for your country.
+ Exchanges are subject to product availability at the time of receipt of the return order.
Simply request a return authorisation number (RA) using the Customer Service contact form and return instructions will be emailed to you. View more information on our returns and exchanges policy here.
Your refund will either be issued to the original payment method used to place the order or in the form of store credit. Shipping costs associated with the return of the product will not be refunded unless your item(s) are faulty.
Please note that it can take up to 10 business days for the refund to appear in your account.
Check out our track my order app here
If you receive a damaged or defective item, submit a Return Request using the Customer Service contact form and we will help you exchange or return the item.
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